Refund And Return Policy

At Sariaz Mart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help with our hassle-free return and refund policy.

1. Return Eligibility

You can return an item within 2 days of receiving your order if:

✔️ The item is unused, unworn, and in its original packaging.
✔️ The item is not a final sale, perishable, or personalized product.
✔️ The return is initiated within the return window with proof of purchase.

2. How to Initiate a Return

To start a return, follow these steps:

1️⃣ Contact Us at [Your Email/Support Page] with your order number and reason for return.
2️⃣ Wait for Approval – We’ll review your request and provide return instructions.
3️⃣ Ship the Item – Send the product back using a trackable shipping service.
4️⃣ Receive Your Refund – Once we receive and inspect the item, we’ll process your refund.

3. Refund Process

✔️ Approved Refunds will be credited to your original payment method within 7 business days.
✔️ Shipping Fees are non-refundable unless the return is due to our error.
✔️ Partial Refunds may apply if the item is not in its original condition.

4. Exchange Policy

If you receive a damaged or incorrect item, we will replace it at no extra cost. Contact us within 2 days of receiving your order.

5. Non-Returnable Items

🚫 Personalized or customized products
🚫 Perishable goods (e.g., food, flowers)
🚫 Digital/downloadable items
🚫 Gift cards

6. Late or Missing Refunds

If you haven’t received your refund after 10 days, please check with your bank or payment provider. If issues persist, contact us at contact@sariazmart.com

7. Contact Us

For any return or refund inquiries, reach out to us at:

📧 Email: info@sariazmart.com
📍 Address: Lahore, Pakistan
📞 Phone: +92-3362730284

We appreciate your trust in Sariaz Mart and strive to provide the best shopping experience!